Support

Restore purchases

• Open the Subscription screen in SquareQuote.
• Tap Restore Purchases.
• Make sure the same Apple Account used for the subscription is signed in on the device.

Receipt scan and OCR help

• Use clear receipt images with the full receipt visible.
• Review OCR line items before continuing to markup or quote generation.
• If a row looks wrong, edit or remove it before saving the quote.
• If a supplier product or line item is missing, add it manually or rescan with a clearer receipt image.

PDF and export help

• Client quote PDFs are intended for customer-facing quotes.
• Monthly CPA exports package receipts, quotes, internal reports, and ledger data for the selected month.
• If a file is missing from an export, review the saved job history and receipt archive before exporting again.

Reset local data

• SquareQuote includes a local-data reset action for clearing app data from the device.
• Resetting local data may remove customers, jobs, receipts, quotes, PDFs, and usage counters stored locally.
• Review the confirmation alert carefully before completing a reset.

Subscription help

• Apple handles billing, renewal, and cancellation for SquareQuote subscriptions.
• Manage or cancel subscriptions from Apple ID subscription settings.
• Solo, Pro, and Business features depend on the resolved StoreKit entitlement state.

Local-first and privacy FAQ

• Receipt OCR is intended to run on device.
• Company, customer, job, receipt, quote, PDF, and export data are intended to remain local unless the user shares or exports them.
• SquareQuote does not use third-party ads or sell personal data.
• No cloud sync or backend account system is included unless it is added in a future version.

Contact

Email support requests to [email protected]. Include the device model, iOS version, and a short description of the issue when possible. Support is handled in English unless another language is explicitly arranged.